These Terms and Conditions govern your use of the services provided by Zap Holidays, a venture of Volantix Flights Private Limited. By using our services, you agree to these terms.

1. Booking and Payment

All bookings are subject to availability at the time of confirmation.

A minimum deposit is required to secure your booking, and full payment must be made as per the package terms.

Payment methods include credit/debit cards, net banking, and other accepted channels.

2. Cancellation and Refunds

Cancellation policies vary depending on the package. Detailed terms will be provided during booking.

Refunds, if applicable, will be processed within 7-10 business days after approval.

3. Responsibilities of Zap Holidays

We act as an intermediary between you and service providers (e.g., airlines, hotels). While we ensure quality services, we are not liable for third-party service failures.

In the event of unforeseen circumstances (e.g., natural disasters, political unrest), we will assist in rescheduling or alternate arrangements but cannot guarantee refunds.

4. Responsibilities of the Traveler

Ensure that you hold valid travel documents (e.g., passports, visas).

Adhere to the laws and customs of the destination.

Notify us immediately of any changes or cancellations.

5. Intellectual Property

All content on the Zap Holidays website, including logos, text, and images, is the property of Volantix Flights Private Limited. Unauthorized use is prohibited.

6. Governing Law

These terms are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of courts in New Delhi, India.

7. Contact Us

For any queries, please email us at support@zapholidays.com or call +91-9318181883.

Thank you for choosing Zap Holidays. We look forward to serving you!